Contact Us
We are glad you stopped by. Whether you have a straightforward question or something more detailed to discuss, this page explains the best way to reach our team and what you can reasonably expect when you do.
Who We Are
The team behind this site is made up of researchers and writers who spend their time reviewing, testing, and reporting on online casino options outside the GamStop self-exclusion scheme. We take accuracy seriously, and every piece of content published here goes through a review process before it goes live. If something on the site looks out of date or factually incorrect, we want to know.
When to Get in Touch
There is no rigid list of acceptable topics — if something is on your mind and it relates to what we cover, feel free to write to us. That said, the most common reasons people contact us include:
- Pointing out an error or outdated detail in one of our articles
- Asking a general question about the content we publish
- Suggesting a topic or area we have not yet covered
- Raising a concern about responsible gambling resources
- Editorial or content partnership enquiries
We do not offer personalised gambling advice, and we are not in a position to intervene in disputes between players and third-party platforms. For those situations, please contact the relevant support service or regulatory body directly.
How to Reach Us
Email is the most reliable way to get a response from our team. We aim to reply within two working days, though during busy periods it may take a little longer. Please include as much context as you can in your message — a clear subject line and a brief description of your query will help us respond more efficiently.
Send your message to: info@vintagedolls.co.uk
A Note on Response Times
Our team operates Monday to Friday. Messages sent over the weekend will be picked up at the start of the following working week. We read every message we receive and do our best to provide a useful, considered reply rather than a generic response.
Thank you for taking the time to reach out. We value feedback from readers — it directly shapes the quality of what we publish.